The platform cost for food orders on Swiggy has increased to Rs 3. Let us inform you that Swiggy additionally charges a Rs 4 handling fee on its rapid commerce platform Instamart.

The platform fee for food delivery orders has gone up from Rs 2 to Rs 3 on the online food delivery service Swiggy. Zomato, a rival company to Swiggy with headquarters in Gurgaon, also began collecting a platform charge of Rs 2, which was later raised to Rs 3 in select locations. Let us inform you that Swiggy additionally charges a Rs 4 handling fee on its rapid commerce platform Instamart.

On Monday, a Swiggy representative informed IANS that the platform costs haven’t changed materially. In the business, this is common. According to the spokesman, the platform cost is now Rs 3 in the majority of the cities where we are active.

Zomato has also raised the price

The business introduced a platform fee of Rs 2 each order in April, regardless of the value of the shopping cart. Zomato, a rival of Swiggy, similarly raised its platform charge in August from Rs 2 to Rs 3 per order. Users of Zomato Gold, who had previously been excluded, are now being charged platform fees by Zomato.

Which consumers won’t be required to pay

The platform price that Swiggy now charges is Rs 5, with a reduction of Rs 2. The buyer is required to pay a fee of Rs 3 after receiving a discount of Rs 2. The platform fee is added on top of the delivery fee. Customers of the company’s reward program Swiggy One Membership are exempt from paying this cost. At the moment, only Swiggy’s food delivery service is subject to the platform fee; Instamart orders are not.

Swiggy’s lending service

In the meantime, Swiggy’s capital support program has given more than 8,000 restaurant owners financial facilities totaling more than Rs 450 crore.

The capital help program, which was introduced in 2017, takes a novel way to bridging the funding gap and empowering restaurant owners. More than 8,000 restaurants have already taken out loans, according to the business, and another 3,000 will do so just in 2022.